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  • What time will my order be delivered?
    We currently deliver Monday-Saturday, between 8 am and 5 pm. When you place your order, you will have the option to select either the morning route (8 am-12 pm) or the afternoon route (12 pm-5 pm). Last-minute plans? All South Bay customers are eligible for same-day delivery on orders placed before 2:00 PM. Cities outside of our delivery radius are eligible for next-day delivery on orders. You will be notified that your order is on its way via text and email.
  • Where do I leave my tanks?
    You can leave your tanks anywhere in a safe, accessible location such as: on your front porch, near the back gate, etc. At checkout, you will see a section titled "instructions for delivery". There, you can add any special instructions such as gate codes, requests, and any additional information. We offer free installation with every delivery. (Tips for our drivers are not required but greatly appreciated.) If you are expecting a same-day delivery, we recommend that you leave your tanks outside immediately after placing your order; this will ensure we don't miss you.
  • Can I exchange a different branded tank?
    Yes, we gladly exchange any brand of tanks in working condition.
  • What is the difference between a tank exchange and a spare tank?
    We offer 2 tank options: tank exchange and spare tank. Tank exchange is for customers who already own a tank and want to swap theirs out for a full tank. Spare tank is for customers who either don't already have a tank or are simply purchasing an extra spare tank. Both options come pre-filled with propane gas.
  • How much does delivery cost?
    We offer free delivery on all orders over $25. You can tip our drivers in person or through Venmo @southbaypropane* *Gratuity for our drivers is not required but greatly appreciated.
  • Where do you currently deliver?
    We currently deliver to the following areas: -South Bay Cities -Culver City -Los Angeles -Marina/Playa del Rey/Playa Vista -Mid-City -Santa Monica -Venice -Westchester -West Hollywood If you don't see your area and would like our service, please let us know.
  • I would like to tip the driver, how can I do this?
    We offer three options for tipping our drivers: 1. At Checkout (Look for the button: 'Tip Driver' and select the amount of your choosing. 2. Cash (You can leave it with your order or hand it to them) 3. Venmo (You can send it to them @southbaypropane with your order number included) Tipping is not required but it is very much appreciated. 100% goes directly to our drivers.
  • My tank says 15lb, but on the site I only see 20lb. Are those the same thing?
    Yes, 15lb tanks and 20lb tanks are the same thing. 15lbs refers to the weight of the propane gas and 20lbs refers to the weight of the actual propane cylinder. If you have any further questions, please email us or give us a call and we will be happy to assist you.
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